Frequently Asked Questions
Answers to common questions about Pitch Notes.
01 Is Pitch Notes licensed and regulated?
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Yes, Pitch Notes holds a gambling licence issued by the UK Gambling Commission (UKGC) for UK players and also operates under additional licences in other jurisdictions where required. All licence details are displayed in the site footer and can be verified on the UKGC’s public register.
02 What documents does Pitch Notes need to verify my account?
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During registration you’ll need to provide a valid government‑issued photo ID (passport, driver’s licence) and proof of address (utility bill, bank statement) dated within the last three months. The verification process is usually completed within 24 hours, but additional checks may extend the timeline.
03 What payment methods can I use to deposit funds at Pitch Notes?
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Pitch Notes accepts Visa and Mastercard credit/debit cards, Skrill, Neteller, ecoPayz, and direct bank transfers. Crypto deposits (BTC, ETH, USDT) are also supported with no minimum. Withdrawals to e‑wallets are processed within 24 hours; card and bank transfers take 3‑5 business days.
04 How do I place a bet on a World Cup match at Pitch Notes?
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Log in, select the match from the ‘World Cup’ section, choose your market (e.g., match result, over/under, handicap), enter your stake, and confirm the bet. Once placed, the betslip will show the potential payout and the bet will be settled after the match ends.
05 Can I cash out a bet before the match finishes?
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Yes, Pitch Notes offers a cash‑out feature on selected markets. If a cash‑out price is available, you’ll see a ‘Cash Out’ button on your active betslip. The amount offered reflects the current likelihood of your bet winning; you can accept or wait for a better price.
06 What tools does Pitch Notes provide to help me stay in control?
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Pitch Notes provides deposit limits, loss limits, session‑time alerts, self‑exclusion, and the ability to close your account permanently. These options are found under ‘Responsible Gaming’ in your account settings, and support is available 24/7 if you need assistance.